In the competitive trading conditions of the twenty-first century,
people are all under pressure to deliver better results. This course
introduces students to a systematic staging for negotiations at all
levels of interaction. It is highly practical, involving role-play,
analysis, feedback on performance, and action planning. Students will
explore their own negotiating styles and investigate other approaches.
Students will also have the opportunity to practice analyzing win-win
situations, as well as the best alternative to a negotiated agreement.
- Teacher: Nor Azlina Binti Ramli