In the competitive trading conditions of the twenty-first century, people are all under pressure to deliver better results. This course introduces students to a systematic staging for negotiations at all levels of interaction. It is highly practical, involving role-play, analysis, feedback on performance, and action planning. Students will explore their own negotiating styles and investigate other approaches. Students will also have the opportunity to practice analyzing win-win situations, as well as the best alternative to a negotiated agreement.
- Teacher: Nor Azlina Binti Ramli